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Caroline Abrahamsson

Search conferences 2011

March 3 - 2011 | Caroline Abrahamsson

During 2011 a large number of search conferences will take place all over the world. Some of them are dedicated to search, whereas others discuss the topic related to specific products, information management, usability etc.

Here are a few that might be of interest for those of you looking to be inspired and broaden your knowledge. Within a few weeks we will compile all the research related conferences – there are quite a few of them out there!
If there is anything you miss, please post a comment.

March
IntraTeam Event Copenhagen 2011
Main focus: Social intranets, SharePoint and Enterprise Search
March 1, 2 and 3, 2011, Copenhagen, Denmark

Webcoast
Main focus: A web event that is an unconference, meaning that the attendees themselves create the program by presenting on topics of their own expertise and interest.
March 18-20 , Gothenburg, Sweden

Info360
Main focus: Business productivity, Enterprise Content Management, SharePoint 2010
March 21-24, Walter E. Washington Convention Center, Washington, USA

April
International Search Summit Munich
Main focus: International search and social media.
4th April 2011, Hilton Munich Park Hotel, Germany

ECIR 2011: European Conference on Information Retrieval
Main focus: Presentation of new research results in the field of Information Retrieval
April18-21, Dublin, Ireland

May
Enterprise Search Summit Spring 2011
Main focus: Develop, implement and enhance cutting-edge internal search capabilities
May 10-11, New York, USA

International Search Summit: London
Main focus: International search and social media
May 18th, Millennium Gloucester Hotel, London, England

Lucene Revolution
Main focus: The world’s largest conference dedicated to open source search.
May 25-26, San Francisco Airport Hyatt Regency, USA

SharePoint Fest – Denver 2011
Main focus: In search track: Enterprise Search, Search & Records Management, & FAST for SharePoint
May 19-20, Colorado Convention Center, USA

June
International Search Summit Seattle
Main focus: International search and social media
June 9th, Bell Harbor Conference Center, Seattle, USA

2011 Semantic Technology Conference
Main focus: Semantic technologies – including Search, Content Management, Business Intelligence
June 5-9, Hilton Union Square, San Francisco, USA

October
SharePoint Conference 2011
Main focus: SharePoint and related technologies
October 3-6, Anaheim, California, USA

November
Enterprise Search Summit Fall Nov 1-3
Main focus: How to implement, manage, and enhance search in your organization
Integrated with the KMWorld Conference, SharePoint Symposium and Taxonomy Bootcamp,

KM-world
(Co-locating with Enterprise Search Summit Fall, Taxonomy Boot Camp and Sharepoint Symposium)
Main focus: Knowledge creation, publishing, sharing, finding, mining, reuse etc
November 1 – 3, Washington Marriott Wardman Park, Washington DC, USA

Gilbane group Boston
Main focus: Within search: semantic, mobile, SharePoint, social search
November 29 – December 1, Boston, USA

Caroline Abrahamsson

Gartner and the magic quadrants – crowning the leaders of Enterprise Search

January 25 - 2011 | Caroline Abrahamsson

For years Gartner, the research and advisory company, has been publishing their magic quadrants – and their verdict of everything from ECM-systems to Data Warehouse and E-commerce plays a big role in many company’s decision to choose the right tools.
Simply put, the vendors are presented in a matrix measuring the different players by ability to execute (product, overall viability, customer experience etc.) and the completeness of their vision (offering strategy, innovation etc.). The vendors are then positioned as niche players (a rather crowded spot), visionaries, challengers and leaders.

At the end of last year Gartner decided to retire their old “Information Access Quadrant” and introduce “Enterprise Search MarketScope” due to a more mature market. A number of vendors (such as Vivisimo and Recommind) were removed, in order to exclude those whose businesses were not entirely search driven.

The evaluation criteria’s for MarketScope cover: offering (product) strategy, Innovation, Overall viability (business unit, financial, strategy, and organization), Customer experience, Market understanding and business model.
To summarize: the criteria’s are to a large extent the same, but the two areas “overall viability” and “customer experience” are weighted higher than the rest. This is most likely a result of the last years discussion around user friendly interfaces, easier administration and the fact that some customers have suffered quite bad when vendors do not survive (one example in Northen Europe is the Danish vendor that went bankrupted for some time)

The yearly fight between the three leaders; Microsoft, Endeca and Autonomy has been somewhat disrupted and Microsoft, Endeca and Google are now seen as the leaders.
Microsoft has got a very broad product line, which stretches from low-price and less functionality to Enterprise Search built on the former FAST technology. Endeca follow the same trend, as Gartner puts it their “products (are) intended to serve organizations seeking to develop general search installations..(..) broadly applicable for a variety of different search challenges”.
In the old quadrant, Google remained a “challenger” for quite some time – but never made it to the “leaders” corner. Ease of administration and “user friendly” are two words that keeps being repeated. That, in combination with a profit of $ 7290000000 during the last quarter of 2010 makes Google a player that easily can continue to develop their Enterprise business.

Gartner's MarketScope for Enterprise Search

 

Autonomy should still not be disregarded, the main reason for it falling a bit behind the three others seem to be conquerable problems with support and pricing transparency. It will be interesting to see how Autonomy chooses to handle these issues during 2011.

To put it short: the new MarketScope is good reading with quite few surprises. If you wish to get a better understanding of the development going on at the different vendors, start with Gartner and continue to search among our blog posts.

Caroline Abrahamsson

Findability blog: Wrapping up 2010

December 23 - 2010 | Caroline Abrahamsson

Christmas is finally here and at Findwise we are taking a few days off to spend time with family and friends.

During 2010 we’ve delivered more than 25 successful projects, arranged breakfast seminars to talk about customer solutions (based on Microsoft, IBM, Autonomy and Open source), meet-ups in a number of cities as well as networking meetings for profound Findability discussions and moving in parties for our new offices.

At our Findability blog we have been discussing technology and vendor solutions (Microsoft and FAST, Autonomy, IBM, Google and open source), reasearch,  conferences, customized solutions and how to find a balance between technology and people.

Some of our posts have resulted in discussions, both on our own blog and in other forums. Please get involved in some of the previous ongoing discussions on “Solr Processing Pipeline”,  “Search and Business Intelligence” or “If a piece of content is never read, does it exist?”  if you have thoughts to share.

Findability blog is taking a break and we will be back with new posts is January.

If you have some spare time during the vacation some of customers run their own blogs, and good reading tips within Findability are the blogs driven by Kristian Norling (VGR) and Alexandra Larsson (Swedish armed forces).

Merry Christmas and a Happy New Year to you all!

Caroline Abrahamsson

OmniFind Enterprise Edition 9.1 – new capabilities discussed over breakfast

November 28 - 2010 | Caroline Abrahamsson

During the last year a number of interesting things has happened to IBM’s search platform and the new version, OmniFind 9.1, was released this summer. Apart from a large number of improvements in the interface, the change to basing the new solution on open source (Lucene) has proven to be a genius by-pass of some of OmniFinds previous shortcomings.

The licensing model is still quite complicated, something Stephen E Arnold highlighted earlier this year.
Since a number of our customers have chosen to take a closer look at OmniFind 9.1 as a search solution we decided to host a breakfast seminar together with IBM last Thursday, in order to discuss the new features and show how some of our customer are working with it.

Without a doubt, the most interesting part is always to discuss how the solution can be utilized for intranets, extranets, external sites and e-business purposes.

Apart from this, we also took a look at some of the new features:
Type ahead (query suggestion), based on either search statistics or indexed content

Type ahead

 

 

Faceted searchi.e. the ability to filter on dates, locations, format etc as well as numeric and date range. The later is of course widely used within e-business.

Facets for e-business

 

 

Thumbnail views of documents (yes, exactly what it sounds like: a thumbnail view for first page of documents in results page)

Thumbnail of a document

Search analytics in OmniFind 9.1 holds a number of interesting statistic capabilities. Some things worth mentioning is number of queries, query popularity, number of users, average response time (ms) and worst response time (ms).

Save searches (to be able to go back and see if new information has been included), search within result sets (to further narrow your result set within a given result set) and did-you-mean functionality (spell checking) are also included.

..and improvements on the administrator side, just to mention a few:
Ability to change the relevancy i.e. to adjust and give certain types of information higher ranking
Support for incremental indexing i.e. to only re-index the information that is new or changed since the last time you made it searchable.

To conclude: IBM is making a whole lot of improvements in the new version, which are worth taking a closer look at. During the spring we are running upgrading projects for some of our customers, and we will keep you up-to-date with the different application areas OmniFind Enterprise Edition 9.1 is being used for. Please let us know if you have any particular questions or have areas that you are interested in.

Caroline Abrahamsson

Search and Business Intelligence?

July 9 - 2010 | Caroline Abrahamsson

BI and search is a never ending story.
A number of years ago Gartner coined “Biggle” – which was an expression for BI meeting Google. Back then a number of BI vendors, among them Cognos and SAS, claimed that they were working with search strategically (e.g. became Google One-box partners). Search vendors, like FAST, Autonomy and IBM also started to cooperate with companies such as Cognos. “The Adaptive Warehouse” and “BI for the masses” soon became buzzwords that spread in the industry.

The skeptics claimed that Enterprise Search never would be good at numbers and that BI never with text.
Since then a lot a lot has happened and today the major vendors within Enterprise Search all claim to have BI solutions that can be fully integrated (and the other way around – BI solutions that can integrate with Enterprise search).

The aim is the same now as back then:  to provide unified access to both structured (database) and unstructured (content) corporate information. As FAST wrote in a number of ‘Special Focus’: “Users should have access to a wide variety of data from just one, simple search interface, covering reports, analysis, scorecards, dashboards and other information from the BI side, along with documents, e-mail and other forms of unstructured information”.

And of course, this seems appealing to customers. But does access to all information really make us more likely to take the right decisions in terms of Business Intelligence. Gartner is in doubt.
Nigel Rayner, research vice president at Gartner Inc, says that ” The problem isn’t that they (users) don’t have access to information or tools; they already have too much information, and that’s just in the structured BI world. Now you want to couple it with unstructured data? That’s a whole load of garbage coming from the outside world”. But he also states that search can be used as one part of BI: “Part of the problem with traditional BI is that it’s very focused on structured information. Search can help with getting access to the vast amount of structured information you have”

Looking at the discussions going on in forums, in blogs and in the research domain most people seem to agree with Gartner’s view: search and BI makes a powerful combination, but the integrations needs to be made with a number of things in mind:

Data quality
As mentioned before, if one wants to make unstructured and structured information available as a complement to BI it needs to be of a good quality. Knowing that the information found is the latest copy and written by someone with knowledge of the area is essential. Bad information quality is a threat to an Enterprise Search solution, to a combined BI- and search solution it can be devastating. Having Content Lifecycles in place (reviewing, deleting, archiving etc) is a fundamental prerequisite.

Data analysis
Business Intelligence in traditionally built on pre-thought ideas of what data the users need, whereas search gives access to all information in an ad-hoc manner.
To combine these two requires a structured way of analyzing the data. If the unstructured information is taken out of its context there is a risk that decisions are built on assumptions and not fact.

BI for the masses?
The old buzzwords are still alive, but the question mark remains. If one wants to give everyone access to BI-data it has to be clear what the purpose is. Giving people a context , for example combining the latest sales statistics with searches for information about the ongoing marketing activities serves a purpose and improves findability. Just making numbers available does not.

BI and search dashboard

BI and search in a combined dashboard - vision or reality within a near future?

So, to conclude: Gartner’s vision of “Biggle” is not yet fulfilled. There are a number of interesting opportunities for the business to create Findability solutions that combines BI and search, but the strategies for adopting it needs to be developed in order to create the really interesting cases.

Have you come across any successful search and BI integrations? What is your vision? Do you think the integration between the two is a likely scenario?
Please let us know by posting your comments.

It’s soon time for us to go on summer vacation.

If you are Swedish, Nicklas Lundblad from Google had an interesting program about search (Sommar i P1) the other day, which is available as a pod

Have a nice summer all of you!

Caroline Abrahamsson

Search in SharePoint 2010

May 15 - 2010 | Caroline Abrahamsson

This week there has been a lot of buzz about Microsoft’s launch of SharePoint 2010 and Office 2010. Since SharePoint 2007 has been the quickest growing server product in the history of Microsoft, the expectations on SharePoint 2010 is tremendous.

Apart from a great deal of possibilities when it comes to content creation, collaboration and networking, easy business intelligence etc.  the launch also holds another promise: that of even better search capabilities (with the integration of FAST).

Since Microsoft acquired FAST in 2008, there have been a lot of speculations about what the future SharePoint versions may include in terms of search. And since Microsoft announced that they will drop their Linux and UNIX versions in order to focus on higher innovation speed, Microsoft customer are expecting something more than the regular. In an early phase it was also clear that Microsoft is eager to take market shares from the growing market in internet business.

So, simply put, the solutions that Microsoft now provide in terms of search is solutions for Business productivity (where the truly sophisticated search capabilities are available if you have Enterprise CAL-licenses, i.e. you pay for the number of users you have) and Internet Sites (where the pricing is based on the number of servers). These can then be used in a number of scenarios, all dependent on the business and end-user needs.
Microsoft has chosen to describe it like this:

  • “Foundation” is, briefly put, basic SharePoint search (Site Search).
  • “Standard” adds collaboration features to the “Foundation” edition and allows it to tie into repositories outside of SharePoint.
  • “Enterprise ” adds a number of capabilities, previously only available through FAST licenses, such as contextual search (recognition of departments, names, geographies etc), ability to tag meta data to unstructured content, more scalability etc.

I’m not going to go into detail, rather just conclude that the more Microsoft technology the company or organization already use, the more benefits it will gain from investing in SharePoint search capabilities.

And just to be clear:  non-SharePoint versions (stand-alone) of FAST are still available, even though they are not promoted as intense as the SharePoint ones.

Apart from Microsoft’s overview above, Microsoft Technet provides a more deepdrawing description of the features and functionality from both an end-user and administrator point of view.

We look forward describing the features and functions in more detail in our upcoming customer cases. If you have any questions to our SharePoint or FAST search specialist, don’t hesitate to post them here on the blog. We’ll make sure you get all the answers.

Caroline Abrahamsson

FAST goes Microsoft for real– drops Linux and UNIX versions

February 8 - 2010 | Caroline Abrahamsson

‘Innovation is at the heart of our enterprise search strategy, and a commitment to innovation is what brought FAST and Microsoft together’ says Bjørn Olstad, Microsoft Distinguished Engineer, in his blog post published this Thursday. And further more ‘As a part of that planning process, we have decided that in order to deliver more innovation per release in the future, the 2010 products will be the last to include a search core that runs on Linux and UNIX’.

(more…)

Ludvig Johansson

SPC09 Day 3 – Say bye bye to Python and say hello to .NET

October 22 - 2009 | Ludvig Johansson

Today the focus of my sessions have been content indexing and content processing in both SharePoint 2010 and FAST Search for SharePoint. Bur first I started of with a session covering the new meta data focus in SharePoint 2010.

Meta data is information about the content and is of key importance for making a good search experience. In SharePoint 2010 the focus and this has increased drastically. New features is Term store which a service that can contain taxonomies, folksonomies, social tagging and keywords. Through this feature they make meta data to accessible through out the whole system on all levels of item creation. Having a structured way of working with meta data will drastically increase the quality of the search result.

Now back to the fun technical geek side of these sessions. In SharePoint 2010 Microsoft have introduced a lot of improvements to the indexing side search. First of they have aliened the two versions of search into using the same connectors. Both FAST Search and SharePoint use a common set of connectors and a common way of building new ones. With this you can use systems as BDC to create connectors even from the application SharePoint Designer which is an extremely simple to use application. BDC, which was found in 2007 as well, has though been enveloped  with new features like full security support and support for creating connectors in .NET. This making it easy and streamlined to create new connectors for indexing all kinds of systems.

One of the strengths in FAST Search for SharePoint has always been the document processing. This is a feature that SharePoint search is lacking and is probably an important thing why Microsoft bought FAST. In FAST Search for SharePoint they have taken this in to SharePoint to be easily managed and streamlined. Processing as for example entity extraction, lemmatisation and advanced language detection is now done automatically and can be configured through adding for example inclusion/exclusion words for entity extraction straight in UI (can be manged through PowerShell as well).

But what about all those custom pipeline stages that was used to be a large part of en ESP configuration before? This is a function that is not done as before. No python coded pipeline stage can be added however what you now can do is that you add a “extensibility pipeline stage”. This stage can then be configured to call an .NET application with a set of input properties and then a list of returning properties. In this way you can basically do what ever you want with the text content and then do it with the full power of .NET. Some nice side effects of this for us developers is that creating pipeline stages in the past has always been a hussel. Both since it has bin done in python and that testing it had either demanded an hard to setup instance of Eclipse and ESP or to try it out live in ESP. In the new system since it actually are small console applications that is running this can easily be tested stand alone with good debugging through Visual Studio.

Tomorrow is actually the last day of this conference. That they will for me focused on partner events that covers more the sales perspective on all the new things in SharePoint and FAST.

But now its time for some relaxing and then its time for Enterprise Search evening by the pool event.

Ludvig Johansson

SPC09 Day 2 – FAST Search for SharePoint made “SharePoint Easy”

October 21 - 2009 | Ludvig Johansson

After a great evening with Microsoft Sweden touring around Las Vegas, having dinner at the Stratosphere and a good night sleep today’s session started of. Today’s focus has been deep dives in to the different areas. For me it has been deep dives in Sharepoint Search and FAST Search for Sharepoint.

First of was sessions about Sharepoint Search functions and depolyment. This was more or less going through the different functionality that I wrote about yesterday. A thew new things did thou come up, things like crawler policy’s, avoiding that your index is empties just because the web site that you crawl is on service during crawl time, connector framework that now supports developing connectors in .NET and configuration of the whole search service through PowerShell.

But now to the more exiting thing, FAST Search for SharePoint 2010. This something that it has been really quite about. It has gone 18 months since the acquisition of FAST and during that time not much information about the upcoming version has leaked out. But from yesterday everything is made public. There is even gona come a public beta of FAST Search for SharePoint in November for everyone to test it out.

The most exiting thing about this new version of FAST is that it’s almost completely integrated within SharePoint. With almost is that the installation of FAST is still done on separated servers and has it’s own installation program, though simplified. But after completion of installation and node setup (done in a deployment.xml config file) everything is done in the SharePoint central administration interface or through PowerShell. There is not even the possibility any longer to make configurations through config files in the installation of FAST. Some more advanced configurations and extensions can be made through .NET libraries and PowerShell, for example document processing steps. I will know more about this after tomorrows sessions.

Connectors in new FAST are no longer used as before. They are integrated into SharePoint instead. It’s even the same connector for SharePoint search and FAST Search for SharePoint. Setup is done in the same way to ease the transition from SharePoint Search to FAST.

People search in SharePoint 2010 will, even though you use FAST Search For SharePoint, be handled by SharePoint search. And as Jeff Fried sad “why try to set this up in FAST Search for SharePoint when the people search in SharePoint already is amazing”.

Now it’s time for one of the biggest beach parties that Las Vegas ever has hosted here at Mandal Bay Hotel. Over 7000 crazy SharePoint geeks are going to rock there pants of to the sound of the 80′s.

Ludvig Johansson

SPC09 Day 1 (Las Vegas) – A new Choice in Search

October 20 - 2009 | Ludvig Johansson

Today the initial key notes and session on the Microsoft SharePoint Conference 2009 has begun here in Las Vegas. The conference is fully booked with over 7400 registered attendees and is hosted at the Mandala Bay Hotel. There are over 240 different sessions covering everything within the new version of SharePoint 2010. SharePoint 2010 is schedules to be released during the first half of next year however a public beta will be available now in November.

I will try to cover the Enterprise Search perspective of this conference and summarize new features and functions in this blog.

The conference was started up through two key notes held by among others Steve Ballmer (CEO of Microsoft) and Jeff Teper (VP). They introduces new features in SharePoint 2010 on all levels from both really deep technical to end user perspective. Showing a lot of new cool features, where one feature was especially sticking out and that was Search. They all pointed out over and over again the importance of search as the core functionality of everything.

My first sessions during this conference was on Enterprise Search and the overview of this. A lot of new concepts and functions are introduced. I will try here to summarize some of the new functions in a list.

Sharepoint 2010 and Search Server 2010 (Not all is supported in Search Server):

-Wildcard search support
-Phonetic Spelling on person name searches
-Partitioned index/query (for scaling purposes)
-Support for up to 100 Million documents
-Zero query search – Used for using search as navigation
-Query Suggestion
-Refinement from meta data (Shallow navigators)
-Related Searches
-Federate Searches with Desktop
-Rating/Language used for relevance tuning
-View related content in people search
-Multiple crawler

FAST Search for SharePoint:

-All above from SharePoint searches (some times they are even supposed to work together like people search is still done through SharePoint search)
-Visual preview and thumbnails
-Same APIs as SharePoint
-All administration is done through SharePoint administration
-Similar results
-Deep refinement navigators
-Entity extraction
-Visual Best bet
-Contextual Search
-No index profile any more. Everything is set through SharePoint administration even Navigators and meta data mappings.
-Can use BCS for connecting to other systems
-User context searching. Promote/denote documents and changing relevance after users context
-New search interface

That was a summary of the new features that is to come. I will come back every day to post updates and more detailed information about these features.

To finish of I want to quote Microsoft: This is a quantum leap in Enterprise Search

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